Heart Living Right
C.P. Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service Conducting business under a corporate concept from an economic perspective, with continuous control over planned activities, requires a clear vision, operational support, and the direction of developing innovative products. This involves integrating customer feedback into organizational activities, brand communication, and the dynamic performance of leadership in the integrated rice and agricultural business, all within the general framework, mission, and formal economic principles.
SUPPORTING THE SDGs
SDG 12Responsible Consumption and Production
12.6 Encourage companies to adopt sustainable practices and to integrate sustainability information into their reporting cycle
SDG 16 Peace, Justice, and Strong Institutions
16.5 Substantially reduce corruption and bribery in all their forms.
16.7 Ensure responsive, inclusive, participatory, and representative decision-making at all levels.
16.B Promote and enforce non-discriminatory laws and policiesfor sustainable development
OPPORTUNITIES AND CHALLENGES
The company believes that good corporate governance It is an important factor to enhance competitiveness and lead the company to sustainable growth. It also adds value to trading partners and stakeholders in the long term. Demonstrate the presence of an efficient, transparent, verifiable management system that builds trust among stakeholders in the value chain. All of this requires commitment and cooperation from employees at all levels, with the board and senior management encouraging them. To support the implementation of corporate governance practices The first challenge of the company Is to create understanding and communicate to all employees 100% to see the importance of good corporate governance leading to the creation of a culture responsible business operation and practice are based on same norm.
KEY OPERATING RESULTS IN 2023
CORPORATE GOVERNANCE
MANAGEMENT APPROACH
Our business believes that governance good business, risk management and compliance with relevant regulations and laws (Governance, Risk Management and Compliance – GRC) GRC is the cornerstone of the organization’s sustainable success and confidence in management and stakeholders.
With organizational governance structure policy communication to effective monitoring of performance reports and risk issues, systematically linking information of the entire organization, with the management and the board being the key drivers for good corporate governance and be a good role model for employee. The practice guidelines are consistent with the corporate values on morality and honesty, the company has announced policies and guidelines to raise awareness of everyone in the organization, adhere to the same practice to create a corporate culture with the following policies.
STEERING COMMITTEE LEVEL
CORPORATE GOVERNANCE STRUCTURE
Rice Business Transport And Service
CORPORATE GOVERNANCE PROCESS
Between Charoen Pokphand Group And Rice Business Transport And Service
BUSINESS POLICY AND ETHICS
Group-level policies and practices, including business ethics, emphasize operations. Responsible business Taking into account society Environment and good governance as a guideline for personnel to operate according to the principles of corporate governance and ethical standards, making the governance of the business groups in the group in the same direction. Group level policies and practices are reviewed annually. By comparing with the policies of other companies in the same industry to ensure compliance with corporate governance trends and standards both nationally and internationally.
CPI POLICY DEPLOYMENT AND COMMUNICATION
MANAGEMENT APPROACH
In order for the Groups’ business operations to be sustainably in line with corporate governance and ethical standards, Rice Business Transportation and Service places great emphasis on building a corporate culture of ethics and compliance. In this respect, various types of activities have been organized to reach out to and create engagement with employees across the Group
INSTILLATION IN THE ORGANIZATION
C.P. Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service C.P. Group recognizes that a corporate culture with good corporate governance helps create a clear understanding of employees. This enables employees to apply their vision, values, and business ethics. Including the policy to practice in daily work to be in accordance with the standards by allowing all employees to learn and test business ethics which consists of 4 categories; Moral, Quality], Personnel and Asset.
In 2023, the company has prepared learning materials and business ethics test in Cambodian language for employees to be aware of and communicate clearly. The Company’s employees, both Thai and Cambodian, have learned the code of conduct and passed the test 100% and received training on the topic of conflicts of interest raise awareness and create transparent operating guidelines.
Senior management of the company It has instilled a culture of corporate governance where vision, opinions and exemplary practices are shared. This is an ongoing process because it involves the way employees interact by organizing a group discussion for executives and employees to discuss and exchange ideas. It emphasizes the practice of to be in accordance with the values of the employees.
RISK MANAGEMENT
Risk management is a mission that all departments imperative that action is taken to ensure that business operations are operating in the most desirable way. Risk management is very important and necessary. To prevent and control various risks that may arise from uncertain situations this will affect the success of the organization.
IMPORTANT TO BUSINESS
Overall risks in of the Risk business Transportation and Service, the risk management framework is implemented using ERM (Enterprise Risk Management) principles. A working group has been set up to think, analyze and forecast events or risks that may arise including specifying guidelines for managing such risks to an appropriate or acceptable level to help the organization achieve the desired objectives according to the vision and the mission of the organization.
IMPORTANT TO THE SUSTAINABILITY OF THE ORGANIZATION
Overall risk of rice business transportation and service, the organization’s key stakeholder groups are farmers. which is the source of the business. Therefore, strategies for creating jobs and promoting income for farmers have been formulated. Friends create a better quality of life for 100,000 households by 2030 and promote green farming to lead to the goal of Net zero carbon emissions leading to sustainability for society and the organization in the long time.
RISK MANAGEMENT OPERATION STATUS PERFORMANCE
INDICATORS
ACCORDING TO THE STANDARD RISK MANAGEMENT SYSTEM C.P. GROUP
COMPLIANCE GOVERNANCE
MANAGEMENT APPROACH
Today’s changes are happening rapidly. in terms of society, economy, technology, environment and consumer behavior As a result, CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service need to adjust the way of doing business In order to create opportunities and expand the business to grow in accordance with such changes appropriately, the Company is committed to effectively implementing the framework of policies and guidelines set forth. This is done according to the group. by assessing the organization according to the framework of the UN Global Compact via online channels In addition, the company has established a Compliance Audit unit to carry out cross-functional audits. Charoen Pokphand Group organizes training for executive level which is a demonstration of raising awareness in compliance with rules in various fields such as human rights labor practice climate change and anti-corruption Including the code of conduct in conducting business with integrity and transparency.
C.P. Intertrade Co., Ltd. has set a goal of regulatory compliance that will drive the company to be managed. Manage and operate business according to Charoen Pokphand Group policy. Comply with laws, regulations, rules both inside and outside the organization. including the Group’s business ethics internal rules Conditions for business licenses, contracts, standards and best practices which the Group agrees to comply with (collectively referred to as ‘Rules’) which will result in the Company achieve the goals set Earn the trust and trust of various stakeholders There is a guideline to follow the policy that all directors, executives, employees and all relevant persons of the Group. must be strictly adhered.
Personal Data Protection Act (PDPA)
To ensure compliance with the rules of CP Intertrade Co., Ltd. and companies in the Rice business Transportation and service, It is recognized and trusted by stakeholders in the world. Regulatory Compliance of Charoen Pokphand Group by applying an internationally accepted approach.
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CORPORATE GOVERNANCE
SUPPORTING THE SDGs
SDG 3 Good Health and Well-Being
3.6 Halve the number of global deaths and injuries from road traffic accidents
SDG 5 Gender Equality
5.1 End all forms of discrimination against all women and girls everywhere
SDG 8 Decent Work and Economic Growth
8.5 Achieve full and productive employment and decent work for all women and men, and equal pay for work of equal value
8.7 Take immediate and effective measures to eradicate forced labour, end modern slavery and human trafficking and secure the prohibition and elimination of the worst forms of child labour
8.8 Protect labour rights and promote safe and secure working environments for all workers, including migrant workers
SDG 10 Reduced Inequalities
10.3 Ensure equal opportunity and reduce inequalities of outcome
10.7 Facilitate orderly, safe, regular and responsible migration and mobility of people, including through the implementation of planned and well-managed migration policies
OPPORTUNITIES AND CHALLENGES
CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service committed to promoting rights Basic human By respecting local law, culture Traditions and values of treating employees and those affected by the Company’s business operations, including avoiding involvement in human rights abuses.
Major challenges for CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service, Charoen Pokphand Group It is the expectations and requirements of customers and stakeholders, in a variety of perspectives and practices, as well as human rights risks in the business supply chain. Rice and food that need to be evaluated all around.
KEY OPERATING RESULTS IN 2023
HUMAN RIGHT MANAGEMENT
MANAGEMENT APPROACH
C.P. Intertrade has developed a human rights policy that reflects the organization’s steadfast determination in driving this agenda. The policy is in effect for all of C.P. Intertrade’s business groups. In addition, the Group has developed a Human Rights Due Diligence process that includes conducting a human rights assessment, determining actions and approaches to remedy and reduce risks, and monitoring indicated risks. C.P. Intertrade is also determined to continuously propel other stakeholders to respect and uphold human rights by supporting trainings, practices, and other control measures.
The Human Rights Due Diligence process ensures that all business groups have full responsibility over their human rights risks and impact management, while proactively preventing negative impacts that may occur during recruitment. This is accomplished with clear policies that prohibit and do not support using any form of forced labor, including hiring illegal migrant workers.
COMPREHENSIVE HUMAN RIGHTS REVIEW PROCESS
In addition, the Group prioritizes creating an inclusive working culture for its employees that are diverse in age, gender, culture, and personality, among other characteristics, in order for them to have career advancement opportunities. Concurrently, the Group also strives to create a safe working environment for its employees and all involved parties, with the goal to create an organization that is free from accidents and work-related illnesses by integrating cooperation both inside and outside the organization.
The Group is committed to carrying out Human Rights Due Diligence to encompass all business groups as well as promoting safety and health in the workplace for all employees and contractors.
Human rights impact assessment (HRIA)
MEASURES TO HUMAN RIGHTS RISKS MANAGEMENT
OCCUPATIONAL HEALTH AND SAFETY
FORCED LABOR AND FOREIGN WORKERS
DISCRIMINATION
ENVIRONMENTAL IMPACT
CARING FOR EMPLOYEES
“Personnel” is an important factor in driving the business. CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service , Charoen Pokphand Group, therefore, emphasize on the management of “good people, smart people” through the recruitment process and Effective selection with The system of continuous improvement supports learning all around. Increase and enhance knowledge and skills all the time. The company provides a platform to show potential Provides opportunities for growth, advancement and engagement. (Engagement) with employees at all levels, including the introduction of technology IT enters performance and improves employee productivity, starting with exploring training courses tailored to job titles and training needs. Prepare training plans, have a system to record training history.
PROMOTING EQUAL OPPORTUNITIES, INDIVIDUAL DIVERSITY AND WELL-BEING
CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service, Charoen Pokphand Group values and recognizes the differences of fellow employees without discriminating against employees from different cultures and backgrounds. It also encourages employees to have full responsibility for their duties, satisfaction and morale, enhancing work efficiency. Leading to career growth All of this will help drive new innovations and result in more efficient decision-making in the organization. This is an opportunity for organizations and employees to grow together sustainably with the following guidelines
- Use language or expressions that are gender neutral in the preparation of documents.
- Workplace rules and procedures that provide non-discriminatory protection for all employees
- It does not prevent a diverse group of people from suggesting work ideas for different perspectives.
- There are communication channels that allow employees to express opinions or make complaints when they are discriminated against.
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HUMAN RIGHTS AND LABOR PRACTICES
SUPPORTING THE SDGs
SDG 4 Quality Education
4.5 Eliminate gender disparities in education
4.B Substantially expand globally the number of scholarships available to developing countries
SDG 8 Decent Work and Economic Growth
8.6 Substantially reduce the proportion of youth not in employment, education or training
SDG 9 Industry, Innovation and Infrastructure
9.C Significantly increase access to information and communications technology
OPPORTUNITIES AND CHALLENGES
CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service recognizes that technological innovation has become a cornerstone of changing education models as well as enhancing skills. It is necessary to work in the present time.by The company established itself as an example of the rapid change in technology innovation, resulting in inequality across the world. Such as education and career security, promoting and developing the basic education structure (Quality Basic Education), enhancing learning styles that can occur Continuously rising in all age groups (Lifelong Learning Pathways), Use of innovation for education (Education Innovation)
KEY OPERATING RESULTS IN 2023
EDUCATION MANAGEMENT
MANAGEMENT APPROACH
C.P. Intertrade Company Limited believes in creating a culture of participation in education and creating opportunities to access knowledge, which is to develop the potential of youth and adults of all ages. Education creates readiness to meet challenges. Reduce inequality and increase Thailand’s competitiveness.
The company has been building and supporting education through major projects at the national level, including constant support of the Academic Olympiad for 17 years. The Youth Development for Sustainability Project whose goal is to be a model organization for youth to have opportunities to learn and develop.
CP Intertrade is committed to investing in all aspects of education in Thailand and believe that this investment will enhance opportunities for the entire nation. Our approach focuses on 3 main areas: developing knowledge and skills, strengthening digital competence and creating greater access to knowledge. These 3 areas we believe contribute to a process of lifelong learning.
FRAMEWORK EDUCATION
CASE STUDY
YOUTH LEADERS TOWARDS SUSTAINABILITY
Giving royal rice under the project “Youth Leadership Development” to encourage students to go out to volunteer camps Promote social assistance Reduce educational inequality Providing all areas with access to quality education
SUPPORT THE WORLD CHAMPION BADMINTON MEN'S SINGLES THE FIRST PERSON IN THAILAND
Khao Tra Chat supports the world championship. badminton men's singles The first person in Thailand
Mr. Prasit Damrongchitanon, Vice Chairman of the Board Integrated plant business, rice, transportation and services Charoen Pokphand Group along with the Khao Tra Chat executive team Join in congratulating View/Kulwut Wititsan, badminton world champion. The first single man of Thailand
Khao Tra Chat “Thai Rice, Thai Dek” provides financial support To Coach Pae/Khun Phatthaphon Ngernsrisuk and the world champions in their determination to build a reputation for the nation. Create pride for Thai youth and become an inspiration to develop their potential to compete on the world stage. Ready to send encouragement in the Asian Games competition At Hangzhou, China, thank you Ban Thong Yot Badminton School. that has produced quality athletes that have raised the level of badminton in Thailand.
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EDUCATION AND INEQUALITY REDUCTION
SUPPORTING THE SDGs
SDG 4 Quality Education
4.4 Increase the number of youth and adults who have relevant financial skills.
4.7 Ensure that all learners acquire the knowledge and skills needed to promote sustainable development and global citizenship.
SDG 5 Gender Equality
5.5 Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision-making.
SDG 17 Partnership for the Goals
17.6 Enhance cooperation and access to science, technology and innovation, and enhance knowledge sharing.
OPPORTUNITIES AND CHALLENGES
CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service adapted to cope with the rapidly changing technology and innovation in the era of 4.0 regularly. The company has a mission, vision, direction and strategy. To accommodate these changes, focus on the development of capacity and empowerment of “personnel” as The main heart. CP Intertrade Co., Ltd. and companies in the Rice Business Transportation and Service give priority to building the readiness of personnel to cope with various modifications. In the organization to effectively drive the human resource strategy of the company in line with global standards Engage employees at all levels with increasing numbers in order to retain talented personnel to co-exist with the company and become a new generation leader, accumulate experience, learn and grow with the company.
KEY OPERATING RESULTS IN 2023
HUMAN RESOURCES MANAGEMENT
C.P. Intertrade believes that our people are the most valuable asset – they are the driving force behind the achievement of our aspirations. This is especially the case today, as CP Intertrade is committed to growing its business and expanding investments globally. There now arises the challenge of creating ‘New Generation Leaders’ who will carry forward the organization’s values, while preparing and developing over 300,000 employees across our diverse businesses with the necessary knowledge and skills, and mindsets to embrace and adapt to changes, as well as to reinforce positive experiences for our employees to be proud for taking a part in CP Intertrade’s success.
Central to this is CP Intertrade ‘Workforce 4.0’ Human Resources Strategy, which is guided by the Six Core Values, digital information, and technology. The strategy consists of five core pillars and focuses on developing up a new generation of leaders through real-life learning experiences, with the CPLI being central to these efforts. It also focuses on creating a human resources management ecosystem to promote recruitment of ethical and competent individuals, learning from various world-class advisors, career planning and development, and transforming to an ‘agile’ organization to enhanced the Group’s adaptability to business changes and changes prompted by generational gaps.
C.P. Group WORK FORCE 4.0
LEADERSHIP DEVELOPMENT TRAINING
MANAGEMENT APPROACH DEVELOPMENT THROUGH LEADERSHIP DEVELOPMENT COURSES
Human resources development at C.P. Group aims to develop leaders at all levels. With the CPLI at the center, courses are designed to suit the qualifications of all participants. All courses are developed based on real-life applications, focusing on learning through practicing by implementing cross-business and cross-function projects. The projects reinforce trainees to enhance business problem-solving skill and learn from experiencing actual impacts.
CASE STUDY
FACTORY MANAGER TRAINING COURSE
📍Opportunity for new generations of leaders to learn and exchange experiences with expert speakers on December 21, 2023, Office of Sustainability Management, Governance and Compliance with Regulations. Integrated plant business, rice, transportation and services Organized training course for factory managers, batch 2, year 2023, at Nakhon Luang Rice Factory.
To support the development of the potential of the new generation of personnel It was honored by qualified speakers. and have knowledge and experience in related fields, consisting of Mr. Adisak Pramuanmitra, Executive Deputy Managing Director, Rice, Transportation and Service Business, Mr. Apichart Inchuphong, Executive Deputy Managing Director Integrated plant business and Mr. Thammawit Srikrirkrit, Senior Deputy Managing Director, Rice Production Line, together shared strategies. and operating techniques as well as listening to various problems and obstacles and exchange experiences with all 31 trainees from integrated plant businesses, rice, transportation and services. including rice seed improvement plants, corn, rubber plants, rice quality improvement plants, rice mills, and chemical and organic fertilizer production plants.
In this regard, the integrated crop, rice, transportation and service business places importance on developing potential. and encourage new generations of personnel to continuously learn various skills along with learning strategies and exchange work experiences with senior executives With greater awareness that today’s business operations face a variety of challenges. The new generation of leaders must also be creative and have knowledge and ability in various technologies Should be flexible and adaptable to changes that occur. as well as being able to work as a team Therefore, it will be able to drive the business to grow sustainably.
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LEADERSHIP & HUMAN CAPITAL DEVELOPMENT
SUPPORTING THE SDGs
SDG 4 Quality Education
4.4 Increase the number of youth and adults who have relevant financial skills.
SDG 16 Peace, Justice, and Strong Institutions
16.10 Ensure public access to information and protect fundamental freedoms in accordance with national legislation and international agreements.
OPPORTUNITIES AND CHALLENGES
C.P. Intertrade Co., Ltd. and companies in Rice Business Transportation and Service commitment to operations includes technologies, processes, and practices designed to protect networks, devices, programs and data from attacks or intentional unauthorized access. To protect business assets from all threats of cyberattacks, including securing personal information of employees and customers. The goal is to have the business group be certified in accordance with international cybersecurity and data protection standards.
KEY OPERATING RESULTS IN 2023
CYBER SECURITY & DATA PROTECTION
Security Operations and Cyber Security It is important for any organization. Whether it is the public or private sector To prevent data loss violation of privacy or being attacked by someone who does not wish well Our company has a systematic management approach in this area. By considering the nature of the business and the needs of customers.
OUR MANAGEMENT APPROACH CONSISTS OF THE FOLLOWING SECTIONS:
Through a process of analysis, evaluation and continuous improvement. To ensure that our operations are consistent with changing circumstances and needs.
PROTECTION OF PERSONAL INFORMATION
To create cyber security stability Cybersecurity risk management is an organization’s focus on system flaws. Threat trends and the most important attack on the business first
Cyber security framework of the National Institute of Standards and Technology (NIST) is one of the frameworks for cyber security. which is very popularly used nowadays. This Framework brings together a wide range of best practices. To help business organizations determine guidelines for enforcement. and improve security guidelines.
NIST Cyber Security Framework Functions help create an effective cyber risk prevention strategy. The operation is divided into 5 steps: Identify, Protect, Detect, Respond, Recover.
INFORMATION SECURITY : PERSONNEL MANAGEMENT INFORMATION
Rice, transportation and service business Consider the importance of personal data management (PDPA) of employees at all levels. To meet international standards and protect personal information. from unrelated people Both about requesting information Data collection Information Transfer and Destruction Office of Sustainability Management, Governance and Compliance with Regulations Therefore proceeded as follows.
- Workshop to provide knowledge to employees on the topic of preparing to support the Personal Data Protection Act on May 25, 2022, with the objective of making each agency aware of its role and methods of dealing with the case. Various things according to the Act, including clarification of the following matters:
- Guidelines for management or related agencies in the case of customers or employees exercising their rights. According to the Personal Data Protection Act
- Case management guidelines Personal information has been violated or leaked.
- The company organizes knowledge training and annual PDPA tests for all employees through the group’s online system.
- Design PDPA guidelines on Data Subject Request / Data breach for use within the organization.
CASE STUDY
CYBER SECURITY OPERATION FOR CONTINUOUS PROTECTION
Technology and information systems It is an important tool for driving businesses and organizations to progress and quickly. As a result, those businesses and organizations face increased risks from cyber threats. Security monitoring for cyber threats Therefore, it plays a very important role in businesses and organizations. The company therefore places importance on monitoring security from cyber threats, including personnel, processes, and information technology tools used.
The company has a Security Operation Center (SOC) that is ready to detect and monitor threats on the organization’s network and information technology systems in real-time 24 hours a day, with security experts taking care of them. Analyze and notify when adverse events occur. or discover new vulnerabilities as well as resolve problems in a timely manner before the incident escalates.
Cyber Security Operation is a continuous and non-stop operation. To be able to effectively track and prevent attacks from malicious people. To ensure the highest security of the organization’s data and assets. The company has a team with knowledge and experience in dealing with cyber threats. and use modern and efficient tools In order to carry out the Cyber Security Operation effectively and according to international standards
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