Heart Living Right
Crop Integration Business, Charoen Pokphand Group realize the importance of economic sustainability Therefore, the business has been operated under the concept Organizational growth from the perspective of a stable, long-term economy. There is a planning process and set clear goals that you want to achieve. As well as having an efficient work process that supports risks that occur. To develop new innovative products that leads to sustainability accepted by customers Embedded in the activities of people in the organization, conveying the message to the organization’s brand and products.
SUPPORTING THE SDGs
SDG 12Responsible Consumption and Production
12.6 Encourage companies to adopt sustainable practices and to integrate sustainability information into their reporting cycle
SDG 16 Peace, Justice, and Strong Institutions
16.5 Substantially reduce corruption and bribery in all their forms.
16.7 Ensure responsive, inclusive, participatory, and representative decision-making at all levels.
16.B Promote and enforce non-discriminatory laws and policiesfor sustainable development
OPPORTUNITIES AND CHALLENGES
Crop Integration Business confidence that good corporate governance It is an important factor for business operations and enhancing competitiveness. as well as leading the organization to sustainable growth in addition, it adds value to partners and stakeholders in the long term. Good corporate governance Demonstrates the existence of an efficient, transparent, and verifiable management system. Build trust among stakeholders in the value chain All of this requires commitment and cooperation from employees at all levels. With a committee and senior executives clearly promote and support corporate governance.
The challenge is creating understanding and communicating to 100% of employees to see the importance of good corporate governance. Leading to the creation of a responsible business culture. and practices are based on the same standards.
CODE OF CONDUCT
Crop Integration Business aiming to raise awareness and instilling a sense of responsibility for work according to the standards of good conduct as well as being transparent and verifiable for directors, executives and employees at all levels a course on business ethics has been included in the orientation of new employees. Along with continually organizing training courses to refresh knowledge on business ethics. along with an ethical knowledge test and practice on an annual basis.
Has also prepared a code of conduct for business partners. and encourage business partners to realize the importance and comply with so that the supply chain management takes place in a concrete way and business.
CORPORATE GOVERNANCE
MANAGEMENT APPROACH
Our business believes that governance good business, risk management and compliance with relevant regulations and laws (Governance, Risk Management and Compliance – GRC) GRC is the cornerstone of the organization’s sustainable success and confidence in management and stakeholders.
CORPORATE GOVERNANCE MANAGEMENT STRUCTURE
C.P.Group Business Groups
RISK MANAGEMENT
(GRI 102-11, 102-15, 102-20, 102-29,102-30,103-1,103-2)
Crop Integration Business has supervised risk management and compliance through the Corporate Governance, Risk and Compliance Committee. (GRC) with continuous review and monitoring. Includingreporting results to the C.P. Group’s Risk Management Committee, having a risk management framework used as a common standard within In line with internationally accepted management principles (COSO – Enterprise Risk Management 2017). It is also committed to managing risks by making a risk management plan that will lead to a crisis event and communicate the awareness risk awareness to executive and management levels (Risk Owners)
GRC Committee identifying risk from each unit in the CPP, prepared risk mitigation measures and control risks report and monitor risk management results from all departments as well as communicate the process in every step to executives and employees for acknowledgment And review the risks twice a year, including training to create a culture of organizational risk management for employees on an ongoing basis. In addition, CPP has proactively planned for potential critical conditions and prevent the potential impact of business interruption through Business Continuity Management (Business Continuity Plan: BCP), which is consistent with the business continuity policy Governance and Culture
Compliance Management
Now, changes is happening rapidly in terms of laws, rules, regulations and standards has significantly increased the concentration. Charoen Pokphand Produce Co., Ltd. and companies in Crop Integration Business Group are required to regularly evaluate their performance. To manage issues that are inconsistent with corporate and international directions as well as preparing for operations in 2 areas as follows :
Building capacity in the organization
In addition to developing responses to assessment results, CPP plans to achieve compliance governance objectives effectively within company. This will be accomplished through projects such as the Compliance Ecosystem, collaboration among C.P. Group companies to prepare for the inclusion of compliance governance into operational processes in a systematic way, where integration will be encouraged between each unit. CPP’s efforts in this area have received the ‘Tone at the top’ and the support of executives from Group companies, who have mandated that there be a “Compliance Network”. That will take on a oordinating role in this Network to liaise with C.P. Group and create awareness, oversee compliance, and establish a system to report performance data to executives. In 2020, C.P. Group organized workshops on compliance governance for management and relevant employees.
These workshops helped build their knowledge and understanding of how to operate according to compliance governance guidelines. C.P. Group also arranged trainings on the topics of Compliance & Compliance Audit, Ethical Audit, and Control Self-Assessment Introduction
WHISTLE BLOWING SYSTEM
Crop Integration Business has created channels for reporting clues and receiving complaints in order to listen to opinions. Various suggestions or complaints both from executives Employees at all levels and affected third parties or behavior that risks business ethics and dishonesty. It is also a tool for tracking and monitoring business operations and a resource used to improve management and services to be tighter and more efficient.
Receiving complaints and report clues
Crop Integration Business created channels for reporting clues and receiving complaints in order to listen to opinions. Various suggestions or complaints both from executives Employees at all levels and affected third parties or behavior that risks business ethics and dishonesty or behavior that is considered fraud, corruption, and misconduct of personnel of the business group.
To prevent damage that will occur to stakeholders. and is a database for monitoring and improving service management of the business group to be more efficient. Provide channels for reporting clues and a process for receiving complaints according to international standards. As well as issuing policies and guidelines regarding reporting clues and receiving complaints.
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CORPORATE GOVERNENCE
SUPPORTING THE SDGs
SDG 3 Good Health and Well-Being
SDG 5 Gender Equality
5.1 End all forms of discrimination against all women and girls everywhere
SDG 8 Decent Work and Economic Growth
8.5 Achieve full and productive employment and decent work for all women and men, and equal pay for work of equal value
8.7 Take immediate and effective measures to eradicate forced labour, end modern slavery and human trafficking and secure the prohibition and elimination of the worst forms of child labour
8.8 Protect labour rights and promote safe and secure working environments for all workers, including migrant workers
SDG 10 Reduced Inequalities
10.3 Ensure equal opportunity and reduce inequalities of outcome
10.7 Facilitate orderly, safe, regular and responsible migration and mobility of people, including through the implementation of planned and well-managed migration policies
OPPORTUNITIES AND CHALLENGES
Crop Integration Business focuses on promoting the human rights of the foundation of grayness, rights, freedom and equality of ideas. Acts that can not be offensive and must respect the Local laws of each country in order to comply with the way of life, traditions, culture and the practice of good Governance. By avoiding involvement in all forms of human rights violations.
The challenge in our company is the expectation of equal treatment in the labor force of companies, partners or other stakeholders of the supply chain in all dimensions related to human rights. This includes periodic human rights risk assessments.
KEY OPERATING RESULTS IN 2023
Crop Integration Business conduct business by adhering to the philosophy of 3 benefits (benefit to the country, people and the company) and operating with fairness. It is assumed that the personnel is a valuable resource of the organization The company therefore provides opportunities for everyone to show their talents and be open to advancement opportunities. Create equality for everyone in every country. in which the company has invested Along with developing everyone to have knowledge and skills to work. There is respect for each other’s rights and duties. Appreciate the gratitude of your own boss. and subordinates to create value for everyone in the organization
HUMAN RIGHTS AND LABOR PRACTICES
MANAGEMENT APPROACH
Our company is part of the global community. Therefore, it is of great importance to maintain a philosophy and good practice in taking care of personnel within the organization, as well as striving to expand the scope of operations in respect of human rights. The dignity and equality of all people including customers and partners. and everyone in the supply chain According to international guidelines, which include the Universal Declaration of Human Rights (UDHR) of the United Nations (United Nation) and the Declaration on the Principles and Fundamental Rights at Work of the International Labor Organization. Country (International Labor Organization: ILO) to practice in order to prevent violations. or create human rights impacts both in community and social organizations from the operation of the business, the human rights policy has been established. and labor practices as follows :
CARING EMPLOYEES
MANAGEMENT APPROACH
“People are the souls that bring the organization to life” Crop Integration Business respect and appreciate the values of all people in the organization. Cultivate and develop to be a good person which will be a role model for those around them at work, family and society overall lead to love ties to the countries, communities and lastly the company according to the three benefits, with guidelines Operations as follows
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HUMAN RIGHTS AND LABOR PRACTICES
SUPPORTING THE SDGs
SDG 4 Quality Education
4.5 Eliminate gender disparities in education
4.B Substantially expand globally the number of scholarships available to developing countries
SDG 8 Decent Work and Economic Growth
8.6 Substantially reduce the proportion of youth not in employment, education or training
SDG 9 Industry, Innovation and Infrastructure
9.C Significantly increase access to information and communications technology
OPPORTUNITIES AND CHALLENGES
Crop Integration Business believe that innovation and technology It is an important basis for changing the educational model. including upgrading necessary skills It is very important to working in the present era. Therefore, we strive to be an example organization that can adapt to the changes that occur. Including bringing innovation and various technologies are used to reduce inequality.
Our organization also supports the development of basic education structures. and upgrading learning styles that can occur continuously at every age. Using innovation for education
EDUCATION MANAGEMENT
MANAGEMENT APPROACH
Crop Integration Business believes that building an inclusive culture for education and creating opportunities for knowledge access involves developing the potential of Thai youths and adults of all ages. This will prepare them to tackle various challenges, reduce inequalities, and increase Thailand’s competitiveness. CPP adheres to five key strategies in our effort to sustainably enhance the quality of education management in Thailand, in accordance with global megatrends. These are: transparency; market mechanisms and an inclusive culture; developing high quality principals and teachers; creating value and a child-centric curriculum; and providing access to basic digital education infrastructure.
Our company is committed in supporting the UN Sustainable Development Goals (UNSDGs), and has developed an implementation plan for UNSDGs alignment with targets that focuses on eliminating inequalities in education, providing opportunities and expanding access, and improving the capabilities of students and teachers to improve the quality of life for all.
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EDUCATION & INEQUALITY REDUCTION
SUPPORTING THE SDGs
SDG 4 Quality Education
4.4 Increase the number of youth and adults who have relevant financial skills.
4.7 Ensure that all learners acquire the knowledge and skills needed to promote sustainable development and global citizenship.
SDG 5 Gender Equality
5.5 Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision-making.
SDG 17 Partnership for the Goals
17.6 Enhance cooperation and access to science, technology and innovation, and enhance knowledge sharing.
OPPORTUNITIES AND CHALLENGES
Crop Integration Business committed to developing integrated business by elevating business operations from B2B to B2C (C means farmers) in order to reach farmers, listen to problems, use information to develop various products, and use modern technology increases production potential. and conveyed to farmers Because farmers can be compared to “life partners” that the company must take close care of. and will move forward together in a sustainable way.
Our organization defines mission, vision, direction and strategy to develop potential. and increasing the capabilities of “personnel”. In addition, it is important to prepare personnel to cope with changes effectively.
The challenge is Creating engagement and participation for employees at all levels To maintain talented personnel to stay with the organization and support the new generation of leaders learn and grow with the company.
HUMAN RESOURCES MANAGEMENT
MANAGEMENT APPROACH
Crop Integration Business believes that our people are the most valuable asset – they are the driving force behind the achievement of our aspirations. This is especially the case today, as CPP is committed to growing its business and expanding investments globally. There now arises the challenge of creating “New Generation Leaders” who will carry forward the organization’s values, while preparing and developing over 300,000 employees across our diverse businesses with the necessary knowledge and skills, and mindsets to embrace and adapt to changes, as well as to reinforce positive experiences for our employees to be proud for taking a part in CPP’s success.
Central to this is CPP “Workforce 4.0” Human Resources Strategy, which is guided by the 6 Core Values, digital information, and technology. The strategy consists of five core pillars, and focuses on developing up a new generation of leaders through real-life learning experiences, with the CPLI being central to these efforts. It also focuses on creating a human resources management ecosystem to promote recruitment of ethical and competent individuals, learning from various world-class advisors, career planning and development, and transforming to an ‘agile’ organization to enhance the Group’s adaptability to business changes and changes prompted by generational gaps.
LEADERSHIP DEVELOPMENT TRAINING
Development through Leadership Development Courses
Human resources development at C.P. Group aims to develop leaders at all levels. With Charoen Pokphand Leadership Institute (CPLI) at the center, courses are designed to suit the qualifications of all participants. All courses are developed based on real-life applications, focusing on learning through practicing by implementing cross-business and cross-function projects. The projects reinforce trainees to enhance business problem-solving skill and learn from experiencing actual impacts.
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LEADERSHIP AND HUMAN CAPITAL DEVELOPMENT
SUPPORTING THE SDGs
SDG 16 Peace, Justice, and Strong Institutions
16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels
OPPORTUNITIES AND CHALLENGES
Crop Integration Business commitment to operations includes technologies, processes, and practices designed to protect networks, devices, programs and data from attacks or intentional unauthorized access.
To protect business assets from all threats of cyberattacks, including securing personal informationof employees and customers. The goal is to have the business group be certified in accordance with international cybersecurity and data protection standards.
CYBER SECURITY & DATA PROTECTION
Security Operations and Cyber Security It is important for every organization. Whether it is the public or private sector To prevent data loss violation of privacy or being attacked by someone who does not wish well Our company has a systematic management approach in this area. By considering the nature of the business and the needs of customers.
MANAGEMENT GUIDELINES ARE FOLLOWS
CYBERSECURITY AND DATA PROTECTION
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